A Study of Multicultural Family Support Service Center Management Model Considering Regional Characteristics
Young-Ran Kim
Hye-kyung Chang
So-Young Kim
Bo-Young Sun
Multicultural family support services in Korea started in 2006 in earnest, with the foundation of Marriage Immigrant Support Center. At first major services of the center were support for marriage immigrants, but with the progress of services this kind of idea became widely shared; important are not only marriage immigrants but also other members of the family. In 2009, with the establishment of Law for Support of Multicultural Family, the center was renamed as Multicultural Family Support Center(MFSC), and the center pushed forward services targeting the whole multicultural family. There are 202 MFSCs throughout the nation, and the number of the center users are 211,458 as a whole, and those of marriage immigrants exclusively is 52,732 and users have increased annually. MFSC has solidified its place as a core service delivery system of governmental multicultural family support services and consistently shown regular level of performance. However, the content of the services most of the centers implement is same, and there is no center management model considering the regional characteristic and condition, like whether the center is in urban or rural area. Inflow of multicultural family population in rural areas is stagnant or decreasing; the population is flowing out to urban areas. This leads to reducement of target population, On the other hand, in urban areas there are more target population that in rural areas, but the utilization rate per population is low. This study suggests management model of MFSC in two types, metropolitan and urban-rural complex. Taking advantage of plentiful local infrastructure, metropolitan type of model proposes MFSC as a hub of community cooperation network for multicultural family support services. Urban-rural complex type suggests the center as a key service delivery organization because of insufficient local infrastructure, similar to current model. This study is meaningful in that it presents a management model which takes regional characteristics into account, at a point where there is sufficient supply of multicultural family support service delivery system.
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